Tag Archives: Local Search

Google’s Top Down Search Navigation Is A Big problem

Google’s Top Down Search Navigation Is A Big problem For Local Businesses. Google, tell me you’re joking!

Most Local SEO’s know the challenges that can come from Google serving up the wrong location results on local searches. In MANY cases Google is showing the searcher results (Maps and other) from towns or cities several cities away from the searchers town. The solution has been for the searcher to find the “location” box and type in their city or zip. In my very informal survey about 35% of the people I asked had no idea how to do this, even before the new Google search options bar changes.

Here is what the new Search Options (on top) bar looks like. Notice any thing missing?  In this case Google Thinks I am in Erie .  Some times Google thinks I am in Thornton CO. and sometimes other suburbs I rarely visit. I am in Lafayette CO.

 

So, where is the location box?  You have to click on the “search tools” Tab to find it.   How many searches will actually find the location tab, I haven’t a clue. I suspect, that if Google doesn’t move the tab to the first line on the main bar were it is visible we will continue to see local results (especially in suburbs) served up incorrectly.  Seems like an easy fix, just have a little statement on top for searches that Google perceives a local intent, saying “We think you are in _____  < location. If not type your zip code here.

Here is what it looks like once you click on Search Tools.

So, what’s the solution if your business or client is in a city that has this issue?  Use organic optimization and visibility programs, and Ad Words.   Yes, I said Ad words. It’s increasingly becoming (for a local company) an important piece of catching all the traffic for your client.

Of the 4 ways a person can make a local search (keyword no local intent, keyword with major city, Keyword with actually city, keyword with zip) The new Google Search Tool Bar has an effect on 50% of those.

Tell us what you see in your area. If your clients or business (and their prospects) are based in a major metropolitan area (example Chicago, or Phoenix) then this isn’t going to be a big deal. If your business needs to be visible to prospects primarily within the city  you serve (example Broomfield CO.)  this is a big deal, and you will need a strategy to work with each of the local search types we defined above.

 

 

 

Enhanced by Zemanta

Why Google’s Geo Targeting in Local SEO is a Mess!

Why Google’s Geo Targeting in Local SEO is a Mess.

A research paper recently stated that search terms using a local intent keyword (the city, or zip, or major metropolitan area as examples) where decreasing by 10% over the last year. Part of this trend may have to do with the search engines doing a better job over the last few years of displaying local information based on where they assume the searcher is located. In that, a large problem exists.

Today Google thinks I am searching from Northglenn Colorado, while Bing thinks I am in Arvada Colorado. I am actually sitting in my home office in Lafayette Colorado. This can have a horrendous affect on my local searches, and I do a lot of local searches.

Here is the screen shot of my browser showing Northglenn as my location in Google.  To save time I am not showing the Bing Screen shot, but trust me it says and shows Arvada as my location. Note the location on the left side of the screen half way down.

Here is a Map of the Denver Metro area. Note that Lafayette (far north) is a long way (in local terms) from either Northglenn or Arvada. So, if I am searching for a local Plumber, or Chiropractic or Italian restaurant, Google and Bing will both show me results that are pretty worthless, unless I do add the local intent keyword (Lafayette).

 

I haven’t been able to find any great statistics (consistent) on the number of local searches with a local intent keyword, and those that just use the keyword alone. But the experts and my experience seems to call it about 50% of keyword searches for a local service will have a city in it.  What that tells you is 50% (or a large amount at any estimate) of searches for local services get poor results when it comes to the search engines local listings. Perhaps that’s why Google started using blended results so much more frequently over the last 18 months. They realized that many of the local searches where getting bad results.

Google guesses at your location by thinking you are where your ISP local router, wire box or POP (old telecom term) is. That’s why they think I am sitting in Northglenn. A city I never go to or through. A few months ago they thought I was in Thornton Colorado. So not only are they wrong, but they even change how wrong they are every now and then.

As a company that does a significant amount of Local SEO, and a piece of that being listings in Google Places (Or Google Plus for Business) Bing and Yahoo Local this can cause a real problem.

If my local client in Lafayette Colorado wants to be visible in Maps for their area, then in reality, we need to somehow get the site ranking in Maps for cities 12 miles away.  But that’s just for Comcast cable customers.  If you’re with another ISP they may have you in another city. Pulling your hair out yet?

So if Google is demanding accurate NPA information (as they should) for business listings don’t they then have a responsibility to provide accurate search information when someone searches for a local business?  Seems simple enough to do, they can have a statement on any search with local intent saying “We show your location as ______ (city).  If this is not correct click here to change your location settings.

Until then, both Local SEO companies and their clients need to be aware that a top Maps listing in their area, may only be getting served by the search engines in locations far- far away, and have very little value.  And we don’t even need to go into the Pay Per Click Ramifications, or at least save that for the next blog.

So, if you would do me a favor, feel free to add a comment below, and list the city you are sitting in, and then the city Google shows you in based on your browser.  This might be very interesting.

If we can help you as a business with your web visibility, or if you are an SEO as a sales consultant, please call me at 303 500 3053.

How to Sell SEO

Enhanced by Zemanta

In Search, Location and Local Intent Matter

Image of Google & Yahoo offices in Haifa. Both...

In Search, Location and Local Intent Matter

I was just reviewing another SEO’s report to a client. Wow. Looking at the report you would think that they were dominating the local search for their keywords.  But, and here we go again, they are only tracking one of the four type search queries a prospect might use to find their type company when it comes to a local intent search.

The report notes rankings for the following queries:

Suburb of city plus Keyword.

Search Engine Optimisation. Search Engine Opti...

Example, if you were a plumber in Kansas City would be

Riverside MO. Plumber.

But the reality is, that prospect might use any of the following queries, and depending on where (the location) that Google thinks they are in, the results will be different.

They are just as likely to use

“Plumber” with no local intent.

In this case Google is going to serve the results based on their information as to where the search is being conducted.  Most likely you will see a Map’s listings.  Very different than the search the SEO is tracking.

Or, they may use the main city in the search

Plumber Kansas City.

This can bring up blended results, with possible Map’s listings and organic.

Or, they may use a zip code (Less likely, but it happens more than you may think) Plumber 90123

blended and different results.

So the reality of the SEO ranking report is they are only viewing a minority of search queries for this customer. Frankly, intentionally or not, they are putting the best foot forward, and hiding the other foot.

Local search engine optimization is a different process than national or generic optimization. In each keyword, a good local SEO knows to focus on having the client rank in all 4 of these type queries.  That’s great SEO.

If we can help you with your local SEO  or Internet marketing, give me a call for a free assessment of what it might take.

Mike Bayes, 303 500 3053 ext 1

 

Enhanced by Zemanta

Local Search Ranking Results and Factors 2012

If you run reports for Local search engine rankings you may be in for a big surprise.

For every keyword you are looking at you need to run four different queries, because Google will serve the results in three different ways with different results for each. Local searches may use one of the following type searches. Let’s use Basement Finishing as an example.

1.)  Just the term Basement Finishing

This will bring up results Google thinks are relevant to what location you are searching from. I assume they use the IP from your Internet provider, which may or may not be in the actual town/city/zip you are sitting in as you search. This result (and I will add pictures later) will have the strongest organic listings for the major metro area you are (of you are ) part of.  Followed by the Maps listings.(Generally)

2.) You may search with your city name in the query, like “basement Finishing Broomfield”

This brings up the Maps first.  A big difference than a search with no city.

 

3.) You may use the zip code, like “basement Finishing 80020”

This brings up different organic results in the first two positions than the non city term search and then the maps.

 

4.) You may just use the generic metro city name, like “Basement Finishing Denver”.

Completely different results from all of the above.

Four commonly used search structures for local, one keyword. This is one reason that using a non local SEO for a local business can be a mistake. Few understand, or work on the entire set of query types, and may be sending you reports with just one type query, when you are missing 75%  of the opportunities.

Here is a quick copy of examples:

 

Basement Finishing Browser set to 80020

Basement Finishing:

Basement Finishing Broomfield

Give us a call any time for a free assessment of how your site ranks in all of these local query types. 303 500 3053 ext 1.

 

Enhanced by Zemanta

Google Local Search in Denver

The different types of Local Search

There are three different type search query types that a company needs to be aware of when it comes to local search. Those being, a search with a large city, that represents the entire metro area in the search term, a search with a logical suburb in the search, and a search with no local intent (city, zip,).

Let’s say I’m looking for a house painter for my Mom who lives about 25 miles south of my location. Her home is located in a small sub division by the name of Bowmar.  I live in a small city called Lafayette, and both are part of the Denver metro area. What are the most likely methods I will use to search?

First I am going to use the (what I call Facet city) Denver.  Denver in my mind is generic, and should bring up the best of the entire metro area?

 

As you can see I get the PPC ads, and then the top few companies that are large established Denver painting companies. Now, because we did the optimization for both, I know more about them then a stranger would. But either will service my Mom’s home, and both are good painters.

Note that the top two results are NOT Google places or maps listings. They are organic. Also note that Vivax shows up both as the top organic listing and as number 2 in maps.

Or:

I could use the larger suburb her home is in (Littleton).  So house painter Littleton looks like this:

Vivax is located in Littleton, so it shows up number one in maps,But what if I just look for the generic term no city or local intent, “house Painter”?  This is where Google try’s to figure out where you are located. And this is important!  Google thinks I am in Thornton Colorado.  Remember I am in Lafayette CO. Thornton is about 7 miles away, and in terms of local services, barely relevant to me. There are several large suburbs and cities closer to me (Boulder is next door, and Broomfield in the other direction).  But Google thinks I am in Thornton and will show Thornton results mixed with just national type results.  Here is what my Firefox shows as my auto detect location:

Here are the results:

As we did the optimization for Vivax and M and E it’s no surprise these guys show up.  But, we didn’t intentionally try and get results in Lafayette.  (remember that’s where I am searching from). These results are more of a hangover from these two exceptionally well promoted sites having great rankings and using the city term Thornton as part of their service areas.

So, the short story for a company trying to promote their site is this.  You need to check all three type search types in mind, and optimize for each. To accomplish this you must optimize both the Places listing and for the organic listings. In today’s local search, in my opinion, organic optimization or site promotion comes first. Look at the Denver search again, organic wins over maps.

But the most complicated issue is what location Google thinks you are searching from. When I try to find local services I am getting results for companies’ two suburbs away. So as a SEO firm, it’s important to complete local optimization based on a wide geographical area.

See… local is easy!  If we can help you with your Local visibility give us a call today. 303 500 3053 ext1

Enhanced by Zemanta

Local Search Ranking Factors 2012

Search Engine Optimisation. Search Engine Opti...
Image by Hobo! via Flickr

Local Search Ranking Factors 2012

I know we are a bit early here, but I wanted to make one prediction about the annual local search ranking factors report that is published each year on the excellent blog about local search, at http://www.davidmihm.com

Local SEO’s love this report, and will invest a large amount of time reading and assessing each area they rate. I have always enjoyed reading the opinions of the some of the largest and best SEO firms in the world and comparing their thoughts on how important certain things are to your sites local ranking (Maps, places) to what I have seen over the year.

Question: H0w Important are Citations to ranking?

citation needed

Traditional the consensus has always ranked “Citations” as one of the most important ranking factors.  Once you get past the obvious factors of the address, claiming a listing, and the categories you use, it’s the top dog!  And in 2009 I think that was true.

Answer: Citations just are not very important any more!

Here is my prediction, and the reason behind it. The number and quality of Citations ranking factor will drop from very important to just important, maybe as low as number 8 on the top 10 factors.  Now here is my opinion based on what I have seen and bloged about for a year.

Citations are close to meaningless for ranking factor.  And all of the local SEO companies who are still chasing citations are 14 months behind the curve.  All of this changed in October 2010 and has continued to change with all the panda updates through out 2010.   Today, your local rankings are based  98% on the same factors that you use in organic search Engine optimization, once you get past the already stated  factors of having a local listing, and making sure you fill it out correctly.

Chasing the wrong stuff for local SEO

In a nutshell, it’s not a citation that makes any difference, it’s the quality of the page that listing and link (if included) is on. A very well respected SEO blog (and deserving so) recently published the top 100 (I think, may have been 200) citation sites.  So today and next week, and next year local seo’s will be taking their clients money and using a bunch of these “Top 100”  to try and increase their clients ranking. What a waste.

In the vast majority of cases, Google only looks at the page the citation is on and that specific pages value, not the domain.  So when your site is listed on (Pick one of the top so named citation sites) if the page your site is on has no or low P.A. value (Page authority as published by SEOmoz) or any of the other page quality tools you want to use that look at number of inbound links, and number of out bound, SEO juice from the other pages, and all that) then you have wasted your time. The bad news is the vast majority of the “top Citation Sites” fall into a low or no PA value for the page you end up listing on, and right now, because the mainstream SEO’s have not caught up to this lot’s of businesses are wasting a portion of their dollars on tactics that have not worked since 2009.

So why would I publish this, when my competitor’s read this blog, and it can be a great help in their business?  Because I truly do believe that what helps one business helps all businesses, and that the small business clients they have will benefit through this information.

But then again, I could be wrong, as most everything in SEO is an opinion. I do feel confident in this information, as since we changed our strategies and tactics to reflect the new local search world, we have seen a 100% first page top 3 ranking for every client.

Help me, help you, help me, help you.


 

If we can help you as either a business seeking a better Internet strategy, or a small SEO looking for addional help or support, please contact me through our site, or call me directly at 303 500 3053 ext 1

Enhanced by Zemanta

Google Places Local Citation Sites

Google Local Citation Sites

We get a lot of questions about what sites to add that are good for Google Local Citations. Even with the recent changes to Google Places (not showing citations anymore) there is a considerable amount of belief that adding a “citation” link to your back link’s can be helpful in your Google Places rankings.

In our experience, adding sites for the primary purpose of gaining a citation had lost most of its value last year. We don’t make this statement out of simple opinion, but based on assessing local web sites places rankings for over 4 years.

For a brief time we thought Google may have just stopped indexing the deep pages associated with many of the common citation sites people would use. An example may have been a listing on Merchant Circle. Merchant Circle was built around (according to their PR) getting a local site ranked higher and bringing it more local traffic. I am not picking on them, there are hundreds of on line yellow page sites, and directories that web masters, SEO’s and others used for adding citations and trying to boost their sites rankings in Local directories. The truth seems to be; today those sites have almost no value in bring your local site traffic or rankings!

But Google does continue to index these pages. One difference between a year ago and now (August 2011) is many of these citations don’t show up as a link in our back link reports. And it’s not that we use just one back link reporting tool, we use 5 different tools, because you get different information from each, depending on their methodology on how they acquire the back links to a site. We also do manual checks to as a final scrub so to speak. So those lead us to looking at it in a different light. That being, more from a link value stand point, than a citation value.

So what happened?  And how can we learn from it.

Our opinion is pretty simple and falls in line with the basic principle that Google is looking for the best quality sites for a keyword search. We think this started in the Local search area with last October’s update when Google changed significantly how a Local Maps listing was ranked, by blending the organic ranking factors into the Maps results, or to be more accurate, by weighting those factors far more heavily.  And these local ranking factors have continued to evolve with the Panda updates this year.

Here is our thought. Pre Google changes the domain authority of the site you had a citation or link on was far more important than it is today, with the Page authority having less importance.  Let’s take a completely made up model of that.

Your link appears on a P.R. 7 site.  ( I know PR is not the metric to use and we don’t, but it’s the commonly understood vernacular of basic SEO) and your site appears on a page that has no external links to it or any real ranking authority of it’s own.  In the old days it was clear your site still received some value based on the domain authority.  Lets call it a formula like this. Link value equals: ( Domain Authority / 2 )+( Page authority / outbound links on page).  DO NOT TRY AND ANALYZE THIS FORMULA. I made it up and its only supposes to show that the domain had a higher influence on the Link value.

We think today Google is primarily looking at the page authority of your link or citation, and has discounted significantly the added value of the Domain Authority (P.R., or SEOmoz  DA) .  So a link or citation is as good as the Page it’s on, not the Domain it’s on.

Is it really this simple? No!  Those people at Google are smart as a whip as my Mom use to say (I still don’t get that saying,  or was it sharp as a whip, or tack? )  But for those of us who work on web visibility and promotion, it’s a good guide, and it’s working for us.

And it is in complete harmony with Google’s public position on why sites rank well. More on that statement later.

Like all opinions on what makes a web site rank well, this is just an opinion.  It does seem to be proving accurate to the extent we can test it with our web promotion programs. We would love to hear from others on what they see as important ranking factors.  Remember our Golden Rule of SEO.  If you would take a certain action irregardless of how it will affect your sites ranking, and only because it will give your site better traffic and visibility, it’s a good thing to do. If you are taking an action solely for the perceived value it will bring in your sites ranking, it’s not going to help long term.

P.S. (Bad news for all those marketing companies promoting that they will add a link to your site on 100 P.R. 7 blogs for $7.00.  huh?

Want to discuss this, or get more information?  Call us or contact us http://www.salesjumpstart.net Or if you are really interested in doing (or are doing) SEO  you may want to join our web optimizers club http://www.salesjumpstart.net/joinweboptimizersclub.html

 

 

 

 

Enhanced by Zemanta